wellbee

Privacy Policy

We are committed to protecting the personal information of our users (“you”, “your”) who use our fitness club reservation management application (“this App”). This Privacy Policy outlines how we collect, manage, and use your personal information in accordance with applicable laws and regulations.

1. Collection of Personal Information

We collect the following personal information to provide and improve our services through this App:

• Full Name
• Phone Number
• Date of Birth
• Gender
• Reservation History
• Health Information (if necessary)

2. Management of Personal Information

We ensure that your personal information is accurate and up-to-date by implementing the following management measures:

• Restricting access to personal information
• Handling information in accordance with internal regulations
• Conducting regular security training for employees

3. Purpose of Using Personal Information

We use the collected personal information for the following purposes:

• Managing reservations and providing services through this App
• Communicating with you and providing support
• Analyzing and processing statistics to improve our services
• Providing information about new services and campaigns
• Complying with legal obligations

4. Prohibition of Disclosure or Provision to Third Parties

We do not disclose or provide your personal information to third parties without your consent, except in the following cases:

• When required by law
• When necessary to protect human life, body, or property
• When particularly necessary for the improvement of public health or the sound upbringing of children

5. Security Measures for Personal Information

To prevent leakage, loss, or damage of personal information, we implement the following security measures:

• Installing firewalls and encryption technologies
• Regularly inspecting systems and evaluating vulnerabilities
• Providing education on personal information protection to employees

6. Inquiries by Individuals

If you request the disclosure, correction, deletion, or suspension of use of your personal information, we will respond promptly. When making such requests, you may be required to provide information to verify your identity.

Account Deletion

You can delete your account in the application. Go to “User Info”(Right icon of the bottom tab bar) and push “Delete Account”. If you agree on the data termination, your account will be deleted.

Data Deletion and Retention

• Data to be Deleted Upon Request:
  • User Phone Number
  • User Password
• Data to be Retained:
  • All other personal information not specified for deletion.
• Retention Period:
  • Retained data will be kept for a period of 20 years.

7. Compliance with Laws and Regulations and Policy Review

We comply with relevant laws and guidelines regarding the handling of personal information and regularly review and improve this Privacy Policy to ensure its effectiveness.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to request the deletion of your account, please contact us using the information below:

• Developer: Kohei Ruike
• WELLBEE Fitness
• Phone Number: +964 751 110 5724

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Last Updated: 24th Oct, 2024